Questions + answers
How to order my new kitchen?
From our A collection here in the webshop: First you need to plan your kitchen and measure the whole kitchen. Next step is to visit an IKEA store to plan and design it. After ordering, enter our webshop and order your Ask og Eng kitchen doors from there. If you have any questions, please do not hesitate to contact us directly.
Do your kitchen doors fit both the faktum and the metod cabinets from IKEA?
For now, our kitchen doors here in the webshop only fit the metod IKEA cabinets. Please contact us directly for enquiries about faktum.
Do you install kitchen doors and counter tops?
We do not install kitchen doors, but the doors are made so that you easily just follow the instructions from IKEA.
In Norway, we have our own carpenters ready to install your new bamboo counter tops. An estimated price of this, and a start up date, will be sent you, upon request.
What is your production time?
The A collection – about 8 weeks. We will contact you when your doors are ready for shipment.
The custom made E collection - about 10 -12 weeks. The exact time of production will be included in the offer.
How is your return policy?
All of our custom made doors/kitchens/furniture is especially made for you, and is therefore non-refundable. However, we are very concerned with you being happy and pleased about your newly purchased product, so we offer to send you a sample of the items you are interested in.